A hospital is promising emergency room patients they'll be seen by a doctor in 30 minutes or less -- or else receive an apology and free movie tickets.
Shortening emergency room waiting times is part of a hospital-wide initiative aimed at improving patient care, said Pam Hash, administrative director of emergency services at the newly opened St. Francis Medical Center. The free movie tickets were the marketing department's idea.
"One of the big dissatisfiers for patients is the wait time they spend in the emergency department," Hash said.
0 comments:
Post a Comment